Ienergizer interview questions and answers. Teleperformance AML Analyst interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 3 candidates interviewed with Teleperformance. Ienergizer interview questions and answers

 
Teleperformance AML Analyst interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 3 candidates interviewed with TeleperformanceIenergizer interview questions and answers  Interview Preparation Tips

But if you're someone who tends to spend too much time on the specifics of a project, it could also be considered a weakness. iEnergizer Customer Support Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 12 candidates interviewed with iEnergizer. If you hire me as an Onboarding Specialist, you will be getting somebody who is. you can share insights and advice anonymously with iEnergizer employees and get real answers from people on the inside. Documentation is a bit slow but the employer is very helpful. iEnergizer interview process usually has 2-3 rounds. 4. Now that you have a strategy to answer accounting interview questions, you might be feeling pretty pumped. 1. If you cannot proof your point don't make it. Do reply without hesitation. What are the top questions asked in iEnergizer CC Executive interview? Some of the top questions asked at the iEnergizer CC Executive interview -. Tell me about your proudest professional accomplishment. ”. For non voice we need to clear 3 to 4 rounds, F2F interview with HR, versatile communication skills round nd final round with Client. iEnergizer interview questions and answers. Define Operational Level Agreement (OLA). , “Tell us about a time you failed”), and, as such, may. iEnergizer Interview Questions And Answers Guide. Free interview details posted anonymously by iEnergizer interview candidates. Interview preparation tips for other job seekers - You can clear your and please be prepare with these questions before going for interview. iEnergizer interview details: 325 interview questions and 307 interview reviews posted anonymously by iEnergizer interview candidates. Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. I made an educational video for a consultant that brought in over $1 million in revenue. Tips: If you grammar is weak you should prepare. Q3. AmbitionBox has no liability. 1. iEnergizer interview details in New Delhi: 233 interview questions and 214 interview reviews posted anonymously by iEnergizer interview candidates. People have asked 29 questions about working at iEnergizer. What you observed. The following analytical interview questions will help you assess how candidates: Gather data from various sources. right. iEnergizer Interview Questions 4. Add Answer. Add Answer. View Answers (1) Interview Preparation Tips. Additional material is also provided. Reviews Salaries. 48% more than the average Customer Care Executive Salary in. If you can manage with your English communication, you will be shortlisted. How to do and increase your sales numbers. Firstly I filled online form then I gave introduction and after that HR round and then I gave MCat then they closed my round and gave me joining letter with joining date. Add Answer. Curated by AmbitionBox. For International we should Fluent In communication skills. What are the top questions asked in iEnergizer Customer Service. Add Answer. AmbitionBox Interview Questions. Interview preparation tips for other job seekers - Be calm , be confident while interacting with HRs . Medical Billing in Payment Posting interview. So be prepared for all the questions and be careful about whatever you're telling to the HR. And the last question which they asked me, tell me something about noida city. Interview Questions. Ask About Interviews. 3. It was good to achieve my goal, and I ended up moving into a managerial position there quickly, I think because of my positive attitude and perseverance. the interview was super easy. Questions and answers. Compare. This is a simple way for them to learn more about you. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, call center, customer support, Communication Skills and customer care. Topics to prepare for 24/7 Customer Customer Service Executive interview: Jam session; Interview preparation tips for other job seekers - 1) firstly you must wear a formal dress as to look professional in a face to face interview 2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank. Practically, it is used at back side of book to see the necessary topic. Discover Best Places to work in India. 3k salaries. What you observed. The most common topics and skills that interviewers at Infosys BPM expect are RTR, R2R, OTC, P2P and PTP. iEnergizer CSR Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizeriEnergizer Assistant Customer Executive Interview Questions for Fresher shared by 1 candidate 2023 recruitment process. 2 Coding Test Round . What is posting payment. based on 1. Upvote. iEnergizer Customer Care Executive Salary. Can you describe the specific duties a Technical Support Engineer performs? General. What is risk management? Here are 10 essential interview questions and sample answers to help identify the best candidates for this role. Interview preparation tips for other job seekers - Be confident and calm, be in proper formals as that make your first impression, have eye contact and maintain smile even on tough questions as well. View Answers (1) Q3. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization, and the title of the CSE the person will report to. Interview preparation tips for other job seekers - Learn a few (approx 10-12 advance english) words, which can be used in your interview, that's it. How do you perform market analysis? What tools do you use? This question assesses the candidate’s ability to analyze market trends and make informed procurement decisions. Be prepare with the company's history and geography so. Continue reading Upvote Interview preparation tips for other job seekers - Interview was good and the HR's(interviewers) were also supportive. What you observed. Community; Jobs;. Interview preparation tips for other job seekers - Control your body language, stay calm and answer with confidence. Unit testing aims to focus on the smallest building blocks of code to get confidence to combine them later to produce fully functioning software. Topics to prepare for Teleperformance Relationship Executive interview: Banking Sales; Insurance Sales; Interview preparation tips for other job seekers - If you are really interested in hard-core telle sale's and expertise in selling insurance both health and life insurance and personal loan this will right place for you to earn big insensitive. Posting content on LinkedIn. The key here is to be concise. What candidates say about the interview process at iEnergizer. iEnergizer interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 235 candidates interviewed with iEnergizer. One-on-one Round (3 Questions) Q1. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. As an international student, you will most likely also need to tell the admissions committee about your reasons for choosing to study in a different. Free interview details posted anonymously by iEnergizer interview candidates. Create a view in your schema. Related: Guide to Pre-Screen Interview Questions. The best answers to this interview question will be 90 seconds or less. you can share insights and advice anonymously with iEnergizer employees and get real answers from people on the inside. List of frequently asked Pega Interview Questions with answers by Besant Technologies. Phone Interview Questions and Answers. Global Guideline. iEnergizer Interview Questions for Fresher shared by 42 candidates 2023 recruitment processQ3. The interview process takes about a day or two. Interview. Second, they’re checking. AmbitionBox. The most common rounds in the iEnergizer interview process are One-on-one Round, Resume Shortlist and HR. Click OK. Q1. Interview preparation tips for other job seekers - Learn a few (approx 10-12 advance english) words, which can be used in your interview, that's it. Tell me about yourself. Compare. 27 Oct 2022. First you will have to fill up the form by scanning the QR code and then submit the code in reception and then they will let you know that in which cabin your interview will take place and then they will call your name for the interview. Talk in normal flow as you talk with your friends because I know when we speak English so lots of. AmbitionBox. iEnergizer BPO Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 6 candidates interviewed with iEnergizer Interview. The most common rounds in the iEnergizer interview process are Resume Shortlist, One-on-one Round and HR. Find 85 questions and answers about working at iEnergizer. Its Okay if you don't know the answer. Interview preparation tips for other job seekers - Trust me guys please don't join this company and I worked for 11 months and no salary increment and they will be changing ur process. Interview preparation tips for other job seekers - 1. Interview. If you don't have experience working in their specific kind of security, discuss what transferable skills you have that you. iEnergizer CCE Interview Questions for Experienced shared by 1 candidate 2023 recruitment process. You need to identify any resources that are performing poorly and take steps to improve their. Interview preparation tips for other job seekers - Be confident and calm, be in proper formals as that make your first impression, have eye contact and maintain smile even on tough questions as well. Interview preparation tips for other job seekers - Confidence is the key to get a job and its gonna be a very easy interview. Ienergizer BPO Services interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 39 candidates interviewed with Ienergizer BPO Services. Hr interviewer spelling and pronounciation own prepared and reliable interviewer wants to know you are well rounded person. Topics to prepare for 24/7 Customer Customer Service Executive interview: Jam session; Interview preparation tips for other job seekers - 1) firstly you must wear a formal dress as to look professional in a face to face interview Interview. Forethought and ability to consider long-term objectives. There is types of Bpo s ,Domestic and International call centres And Non voice Typing ,Chat and Data entry Jobs . Interview preparation tips for other job seekers - Hey job seekers I am working here since one and half year and I am fully satisfied with my job if you want to join VPO then you can start with cogent e services they will give you lots of opportunity to grow yourself so come soon in services and join this organisation with good packageTopics to prepare for iEnergizer Customer Service Executive interview: about you and your resume profil; how to handle your customer; Interview preparation tips for other job seekers - Be confident, in BPO industry interview are based on your communication skills and your accent. 570 Reviews 3,015 Salaries 1 Jobs 55 Questions Interviews 6 Photos Want to work here? Apply Now Interviewing at iEnergizer See what people said about the interview process. API Hacking: It is a security testing technique that exploits vulnerabilities in an API, Attackers can target API endpoints to gain access to data or disrupt services. If you don't know answer of any question, just say no instead of giving make-up answer Go through your CV in detail and study all the technologies mentioned in your CV. Employees in Noida have rated iEnergizer with 4. 2023. Guest blogging. 4 iEnergizer Sfo interview questions and 4 interview reviews. 21. 3k salaries. They won't pay you incentive and they will do mentally harrassment until you don't give the resignation letter. Ienergizer BPO Services Senior Advisor interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with. There is types of Bpo s ,Domestic and International call centres And Non voice Typing ,Chat and Data entry Jobs . View Answers (1) Q2. 1 Filter interviews by iEnergizer Customer Service Executive Interview Questions, Process, and Tips Updated 7 Nov 2023 Top 8 iEnergizer Customer Service. Hint: Look into the concepts of unsustainable improvements in working capital and pipeline getting slow. iEnergizer Technical Support Engineer interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 2 candidates interviewed with. iEnergizer Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 3 candidates interviewed with iEnergizer iEnergizer Cce Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 4 candidates interviewed with iEnergizer iEnergizer interview process usually has 3 rounds. Below are 10 scenario-based questions you can use in your Oracle SQL interviews. Interview Questions. Continue Reading Q1. Give only to the point answers. iEnergizer interview details: 324 interview questions and 306 interview reviews posted anonymously by iEnergizer interview candidates. Ask About Interviews. Top 4 iEnergizer Customer Care Executive Interview Questions and Answers for Freshers. Executive. And ask your best experience work. 4. Q1. People have reported that the interview at iEnergizer is easy. Its is a premanant job. I interviewed at iEnergizer (Noida) in Aug 2022. A. Next, configure the build pipeline which compiles the code, runs tests, and packages the application. Hlo. To compare, worldwide iEnergizer employees have given a rating of 4. Compare. Tell me something about your daily routine ? more than 6 months ago by Anil kumar 88 AnswersKnow More + iEnergizer Ltd DirectCommission Sales Customer Care. Q1. iEnergizer Interview Question for Customer Care Executive: Its a group of questions related to listening and speakingMustkin Khan. Sample. Install and Configure the Microsoft Excel / Word Add-In for Quality Center. ₹ 3. High Confidence means the data is based on a large number of responses received from the candidates. you can share insights and advice anonymously with iEnergizer employees and get real answers from people on the inside. iEnergizer Customer Service Executive Job Interview Questions shared by 19 candidates 2023 recruitment process. You want to answer in chronological order – start with how you got into your current line of work or career path. 9,284 Reviews. I made an educational video for a consultant that brought in over $1 million in revenue. g. Free interview details posted anonymously by iEnergizer interview candidates. Find 85 questions and answers about working at iEnergizer. I interviewed at iEnergizer (Noida) in Jan 2021. iEnergizer interview details: 325 interview questions and 307 interview reviews posted anonymously by iEnergizer interview candidates. Employers ask this question to see if you have security experience that is relevant to their open position. iEnergizer Software Engineer interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizer Interview preparation tips for other job seekers - Do not think you can't do it even a Hr ( who are taking your interview) think about you, and he/she also want you to see successful. Concentrix Corporation IT Analyst interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with Concentrix Corporation. Map the Columns in Word / Excel spreadsheet with Columns available in Quality Center. 5 posts What is Electronic Engineering how to become a good Electronic Engineer ? Answer : Electronics engineering is a designing order which uses non-direct and dynamic electrical segments… View AnsweriEnergizer interview details in New Delhi: 246 interview questions and 227 interview reviews posted anonymously by iEnergizer interview candidates. iEnergizer SME interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizerThe third month I was there, I got the honor. Q4. Ienergizer BPO Services CC Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with Ienergizer BPO Services. 3. 4. 9,333 Reviews. Interview preparation tips for other job seekers - Ienergizer is good company to work. Information Technology Infrastructure Library is a collection of comprehensive practices for IT Service Management (ITSM), which focuses on IT services alignment with the requirements of business needs. And if they start digging deeper, you could be in a serious trouble. Q1. Ask About Interviews. Learn some good skills first. Have a positive attitude and demonstrate enthusiasm. Ienergizer BPO Services Desktop Support Engineer L1 interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate. Here are the top 3 accounting interview questions you’ll probably face and tips for answering them. Oldest first Easiest Most Difficult Interviews at iEnergizer Experience Positive 81% Negative 9% Neutral 10% Getting an Interview In Person 30% Employee Referral 27% Indeed’s survey asked over 23 respondents whether they felt that their interview at iEnergizer was a fair assessment of their skills. Q5. Here are 10 essential interview questions and sample answers to help identify the best candidates for this role. Image description. 55 questions about working at iEnergizer. Be aware of body language and maintain good eye contact. iEnergizer interview details in US: 9 interview questions and 9 interview reviews posted anonymously by iEnergizer interview candidates. This is a great way to see candidates’ Oracle SQL knowledge, problem-solving, and critical thinking skills in action. iEnergizer MIS Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizer Client Interview Round (1 Question) Q1. What are the top questions asked in iEnergizer Chat Process. Software Engineering is indeed a must-to-go field for every individual who aspires to make a successful career as a Software Engineer, Software Developer, etc. Given an example of a situation where a company is showing positive cash flow but is in grave trouble. You focus too much on the details. Hint: Go through the definition of capital expenditure and determine its main variables. I shop there regularly and use many of their products in my daily life. ₹ 0. Discover Best Places to work in India. iEnergizer interview details in India: 293 interview questions and 277 interview reviews posted anonymously by iEnergizer interview candidates. What's your sallery expectation. It will prove to a hiring manager that you’re the best person for the job. Topics to prepare for iEnergizer Executive Assistant interview: To know why you want this job. com chaithanya women's college in old gajuwaka. AmbitionBox Interview Questions. These questions are designed to tell the admissions committee about your mindset and motivations. Check out this page for Top 49 Oracle Interview questions and answers : Basics , Oracle SQL to help you in interviews. iEnergizer interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 194 candidates interviewed with iEnergizer. Top 10 Ienergizer BPO Services Interview Questions and Answers. iEnergizer Social Media Specialist interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with. 43 Photos 3. 9K Diversity + Add an Interview iEnergizer Executive Interview Questions Updated Jun 5, 2023 Find Interviews To filter interviews, Sign In or Register. Not every “A” candidate worth hiring will be able to answer them all, nor does answering them all guarantee an “A” candidate. How did you handle the situation? How would you feel about reporting to a person younger than you? Describe a time you went above and beyond at work. Q4. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. 1. iEnergizer CSD Executive interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizerPrepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. 1. Interview preparation tips for other job seekers - You can clear your and please be prepare with these questions before going for interview. Don't try to give answers you don't know just tell them that you don't know. One-on-one Round (1 Question) Q1. Learn about the interview process, employee benefits, company culture and more on Indeed. The most common topics and skills that interviewers at Foundever expect are Technical Support, Desktop Support, Troubleshooting, Antivirus and B. Top 10 SFO Process Interview Questions And Answers in iEnergizer. AmbitionBox. Aug 6, 2022. Topics to prepare for iEnergizer Employee Relations Executive interview: Communication Skills; Interview preparation tips for other job seekers - Daily mirror Practice to increase self confidence, politeness in your voice, dressing is most important because first impression is the last impression, confidence your language, try to answer all the. iEnergizer Sr. Firstly I filled online form then I gave introduction and after that HR round and then I gave MCat then they closed my round and gave me joining letter with joining date. Related: 15 Phone Interview Questions and Answers. Helpful. At the end of the day, hiring remains an art, a science — and a lot of work. iEnergizer Senior Executive Operations interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with. iEnergizer interview details in New Delhi, India: 227 interview questions and 208 interview reviews posted anonymously by iEnergizer interview candidates. Interview Preparation Tips. iEnergizer Costumer Support Interview Questions for Fresher shared by 1 candidate 2023 recruitment process. Tell me about a time when you had too many things to do and you had to prioritize your tasks. Is its good reputed company. Regardless of how they approach problems, employees with sharp analytical skills are able to confidently connect the dots and come up with solutions. How do you feel about going to work each day at iEnergizer? Asked July 9, 2023. Get some technical knowledge about the job description that will help. However, certain topics are fairly common when you’re interviewing for a social work position. Interview Preparation Tips. you can share insights and advice anonymously with iEnergizer employees and get real answers from people on the inside. 5 iEnergizer Junior Engineer interview questions and 4 interview reviews. Interview preparation tips for other job seekers - Well no body knows you actually just pretend what you are trying to be with them. Asked in Desktop Support. Topics to prepare for 24/7 Customer Customer Service Executive interview: Jam session; Interview preparation tips for other job seekers - 1) firstly you must wear a formal dress as to look professional in a face to face interview 2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank. The most common topics and skills that. Ienergizer BPO Services Job Interview Questions for Experienced shared by 20 candidates 2022 recruitment process Interview tips and topics to prepareiEnergizer interview details in Texas: 5 interview questions and 5 interview reviews posted anonymously by iEnergizer interview candidates. Interview preparation tips for other job seekers - Not too tough to crack the interview typing speed should be more than 30,email writing and basic grammer questions total interview time 11am -7 pmto complete all rounds. Otherwise, it fails. The most common topics and skills that interviewers at Teleperformance expect are Email Support, Semi Voice, Telecom, Telecommunication and chat. Example: "When completing tasks with similar deadlines, I prioritise the task in terms of urgency, size, and relevance. . Ask About Interviews. What interests you about working in an administrative position at this company? This question gauges the candidate’s motivation and understanding of the company’s values and mission. Interview Questions. Discover Best Places to work in India. Recruiters and hiring managers will likely start a phone interview by asking about your background. ”. Introduction, extempore any topic, last work experience, family background, why this industry and some more common questions. Interview preparation tips for other job seekers - Ienergizer is good company to work. you can share insights and advice anonymously with iEnergizer employees and get real answers from people on the inside. iEnergizer Backend Coordinator interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizerInterview preparation tips for other job seekers - The interview was not very tough one. iEnergizer Customer Support Associate interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 2 candidates interviewed with. View Answers (1) Q3. AmbitionBox. The interviewer wanted to test both my knowledge and communication skills. They take 10th and 12th passed outs also . Continuous Learning #2. Reviews Salaries Interview Questions About Company Benefits Jobs Office Photos Home; Companies. iEnergizer BPO job interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizerInterview rounds in iEnergizer | iEnergizer Interview Process | iEnergizer Interview | iEnergizer | Interview of iEnergizer | iEnergizer interview Rounds | L. To prepare for your interview and make a great first impression, you can explore this list of 10 common interview questions and plan your responses to them. This can make you freeze even if you have the ability. Ask About Interviews. Answering these questions effectively will require more than just saying that you’re a “team player. It helps businesses to achieve their mission with the best way to plan,. These Pega interview questions and answers are prepared. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you. Q15. 12 General pharmacy technician interview questions. What you observed. Ienergizer BPO Services Interview Questions for Experienced shared by 26 candidates 2023 recruitment process. View Answers (1) Interview Preparation Tips. 2. Chat with customer and make solutions to the customers. Customer Service Associate (Csa). Interview preparation tips for other job seekers - Be confident and prepare when you go for a interview and make sure you have that courage and capabilities for answer all questions that will be ask to you in interview, and your personality looks also matter like your dressing sense, your way of talking, choice of words, behaviour, and most. Topics to prepare for iEnergizer Customer Service Executive interview: Tell me about last yesterday. AmbitionBox. iEnergizer interview questions and answers interview rounds and process 2022 GD topics test pattern shared by 173 candidates interviewed with iEnergizer. iEnergizer interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 281 candidates interviewed with iEnergizerTopics to prepare for iEnergizer HR Executive interview: HR; Interview preparation tips for other job seekers - Good opportunities this company and behaviouriEnergizer Supervisor interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed with iEnergizerI interviewed at iEnergizer (Noida) in Mar. g. 2023. 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People have rated the overall interview. anyone can get job in this company as per the skill. Ans: SEO or Search Engine Optimization is the process of increasing the quantity and quality of website traffic by increasing the visibility to users of a web search engine. 21) Give three reasons for using VMware Workstation. 9,333 Reviews. Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. Everything is best for me here to work. Interview. Add Answer Q3. read more. Interview preparation tips for other job seekers - Not at all a good company to work with. Indeed’s survey asked over 16 respondents whether they felt that their interview at iEnergizer was a fair assessment of their skills. Top 15 Ienergizer Interview Questions and Answers 1. Ienergizer BPO Services Operations Manager interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 1 candidate interviewed. First you will have to fill up the form by scanning the QR code and then submit the code in reception and then they will let you know that in which cabin your interview will take place and then they will call your name for the interview. View. Here are Payroll interview questions and answers for freshers as well as experienced Payroll Specialist candidates to get their dream job. Interview preparation tips for other job seekers - Not at all a good company to work with. Selenium IDE (Integrated Development Environment) : It is a tool for recording and playing back. ”. Find 255 questions and answers about working at iEnergizer. iEnergizer interview details in Noida: 212 interview questions and 196 interview reviews posted anonymously by iEnergizer interview candidates. Only thing that matters is the confidence in yourself. Share your thought and experience along with the answers. What's your sallery expectation. When asked in an Indeed survey about the difficulty of their interview at iEnergizer, most respondents said it was medium. This answer is generated by Artificial Intelligence. This round will be the next day as your 1st and 2nd ro. This warm-up question is your chance to make an impactful first impression. Previous compay experience, salary expectations, if I am ready for rotational shift (24*7 shift) Add Answer.